Privacy policy

Information we collect

Hoop is a birthday invitation app for iPhone. We collect the minimum information we need to make it work:

• Account info. When you sign in with Apple, we receive your name (optional) and a private identifier. We do not receive your Apple password.
• Invitation content. The names, ages, dates, venues, and messages you add to invitations. This data is yours — it stays with your account and is only used to generate the invitation you asked for.
• Purchases and credits. Handled by Apple. We receive a receipt so we can unlock the credits you bought, but we never see your payment details.
• Basic diagnostics. Anonymous crash reports and usage metrics (e.g. which themes are popular). No personal identifiers are attached.

How we use your information

We use the information above to provide the service — generate invitations, process purchases, and keep the app reliable. We do not sell your data. We do not use your invitation content to train external AI models.

Third-party services

To deliver a good product, Hoop uses a small number of trusted providers:

• Apple — sign-in, payments, push notifications.
• Cloud hosting — for storing your invitations and generated images, encrypted at rest.
• AI providers — to generate the visuals for your invitation. Only the prompt (theme, name, age) is sent; not your email or identity.

Each of these providers is bound by their own privacy terms. We share only what is necessary for them to perform their function.

Children's privacy

Hoop is for parents and adults planning birthdays for kids. Hoop itself is not directed at children under 13, and we do not knowingly collect personal information from children. The names and ages you enter about your child are stored as invitation content, controlled by you, and can be deleted at any time.

Your rights

You can, at any time:

• Export the invitations you've created.
• Delete any invitation from the app.
• Delete your entire account — this removes all invitations, purchases history, and personal identifiers. Email us and we'll handle it within 7 days.

Contact us

Questions, concerns, or data requests: help@gethoop.app. We read every email.